Introduction
Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Website Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.
Who we are
This website is operated by SENTIVA LIMITED, trading as ‘The Novel Factory’ (‘we’, ‘our’ or ‘us’). We are a provider of software for novel writers. For more information see our website, www.novel-software.com.
Our website
This cookie policy relates to your use of our website, www.novel-software.com and our software.
Links to third party sites
Throughout our website we may link to other websites owned and operated by certain trusted third parties to make additional products, services and resources available to you. These other third party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third party websites, please consult their policies as appropriate.
Cookies
A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website or software. We use cookies on our website and software as follows:
Essential Cookies: These cookies are necessary for the basic functioning and security of the website and software. Without these cookies, certain services may not be available.
Performance and Analytics Cookies: These cookies help us understand how users interact with our website and software by collecting and reporting information. For example, we may monitor how many times you visit the website, which pages you go to, and how you move between pages. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
Advertising Cookies: These cookies, specifically Facebook Advertising Cookies, are used to deliver relevant advertisements to you and track the effectiveness of our advertising campaigns.
For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.
For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, or www.allaboutcookies.org.
Use of Facebook Advertising Cookies
Our website uses Facebook Advertising Cookies to help us deliver targeted ads to you based on your browsing behaviour and interactions with our website and software. Facebook may collect and process your data through these cookies for the following purposes:
- Personalized Advertising: Facebook Advertising Cookies help you see ads that are more relevant to your interests, both on Facebook and other platforms.
- Ad Performance Measurement: These cookies allow us to track the performance of our ads on Facebook and its partner networks, helping us improve our advertising strategy.
- Social Media Interaction: Facebook Advertising Cookies enable social sharing and interactions with Facebook services, such as the "Like" button and other features, when you are logged into your Facebook account.
If you prefer not to receive targeted advertising through Facebook, you can adjust your ad preferences in your Facebook account settings. Additionally, you can visit the Facebook Ad Preferences page to manage your ad settings, or opt out of interest-based ads through the Digital Advertising Alliance.
Consent to use cookies and changing settings
We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (eg to enable you to log in securely to the software).
You can withdraw any consent to the use of cookies or manage any other cookie preferences by using the cookie banner that displays at the bottom of the website. You can customise your preferences by clicking 'View Preferences' and using the sliders provided. It may be necessary to refresh the page for the updated settings to take effect.
Our use of cookies
The table below provides more information about the cookies we use and why:
| The cookies we use | Purpose | Whether cookie is essential for us to provide you with a service that you have requested and whether we will seek your consent before we place the cookie | Cookie duration | |
|---|---|---|---|---|
| Cloudflare | cf_clearance | This cookie is used by Cloudflare to enhance the security of our website. It helps verify that visitors are legitimate users and not bots by determining whether a CAPTCHA or Javascript challenge has been solved. This cookie is essential for the proper functioning and security of our website. | Yes, essential (we will therefore not request your consent before placing this cookie) | |
| _fbp | This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. | No, (we will therefore request your consent before placing this cookie) | 3 months | |
| Google Analytics | _ga _gat _gid _gat_UA- | These cookies are used to collect information about how visitors use our website and software, for example number of visitors to the site, which pages are most visited, how visitors move between pages etc. The information they collect is anonymous. We use this information to help improve visitors’ experience of the website and software. | No, (we will therefore request your consent before placing this cookie) | 13 months 1 min 24 hours |
| Microsoft Azure | ARRAffinity ARRAffinitySameSite | These cookies are used for load balancing to make sure visitors page requests are routed to the same server in any browsing session. | Yes, essential (we will therefore not request your consent before placing this cookie) | Session |
| The Novel Factory | AspNetCore.Antiforgery. PO0MXgDdHAw | This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. | Yes, essential (we will therefore not request your consent before placing this cookie) | Session |
| AspNetCore.Cookies | This is the login cookie – it’s to securely identify the user so that you get secure access to the correct data for your user account. | Yes, essential (we will therefore not request your consent before placing this cookie) | 2 weeks | |
| Thrive Leads | tve_leads_unique tl_ tlf_ | These cookies are used by Thrive Leads to help us know which opt-in forms visitors have filled out when subscribing to a newsletter. | 30 days |
Third party access to the cookies
The cookies we use will only be accessed by us and those third parties named in the table above for the purposes referred to in this cookie policy. Those cookies will not be accessed by any other third party.
How to turn off all cookies and the consequences of doing so
If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website or software.
For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, or www.allaboutcookies.org.
How to contact us
Please contact us if you have any questions about this cookie policy or the information we hold about you.
If you wish to contact us, please send an email to [email protected] or write to Manby House, East Chevin Road, Otley, West Yorkshire, England, LS21 3BN.
Do you need extra help?
If you would like this notice in another format (for example: audio, large print, braille) please contact us (see ‘How to contact us’ above).
Changes to this policy
This policy was published on 04/12/2024 and last updated on 04/12/2024.
We may change this policy from time to time, when we do we will inform you via a link on our website.