Account management

If you have decided to subscribe to The Novel Factory, hooray! We’re so pleased to have you. To subscribe, first...

As our plans are subscriptions, they are automatically set to repeat at monthly or annual intervals, depending on what you...

If you are on a free trial, we do not hold any payment information for you. This is because we...

There are different tiers of subscription for The Novel Factory, and you can switch between them at any time. This...

For the purposes of cancelling your subscription, it is important to understand the distinction between your account and your subscription. Your ‘account‘...

For the purposes of closing your account, it is important to understand the distinction between your account and your subscription. Your ‘account‘...

If you are an existing subscriber and you wish to move to a lifetime licence, you can do this in...