If you have decided to subscribe to The Novel Factory, hooray! We’re so pleased to have you. To subscribe, first log into your trial account. If your trial has not yet expired, click the pink ‘Subscribe Now’ button in the top right-hand corner. If your trial has expired, then you will be shown a pop-up…
Read MoreAs our plans are subscriptions, they are automatically set to repeat at monthly or annual intervals, depending on what you selected when you signed up. You will receive a reminder email before your plan renews. However, if you are worried about missing this email, or you would rather make a manual decision closer to the…
Read MoreThere are different tiers of subscription for The Novel Factory, and you can switch between them at any time. This means that if you sign up on a monthly plan and you want to switch to an annual one, or if you sign up for the Basic level but then want to upgrade to Standard,…
Read MoreFor the purposes of cancelling your subscription, it is important to understand the distinction between your account and your subscription. Your ‘account‘ is your Novel Factory account which contains all your novel data. It is what you log in to in order to write your novel. Your ‘subscription‘ is the recurring payment (or auto-renew) which is set up…
Read MoreFor the purposes of closing your account, it is important to understand the distinction between your account and your subscription. Your ‘account‘ is your Novel Factory account which contains all your novel data. It is what you log in to in order to write your novel. Your ‘subscription‘ is the recurring payment (or auto-renew) which is set up…
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